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Is my personal information safe with Gazelle?

Gazelle never sells or shares any of your personal information unless you have specifically opted in to receive offers from our partners. Additionally, during our inspection process all devices receive a full wipe and factory restore prior to or during inspection and we destroy any SIM or memory cards that our customers forget to remove.

Please Note: If you do forget to take out your memory card or SIM and your phone is sent to us, we will be unable to send the SIM or memory card back to you should you decide to cancel your transaction as they are destroyed immediately upon the start of the inspection process.